10/12/2020���Routine oil and filter change with tire rotation. A few hours post service while vehicle was in my garage at home, I noticed damaged lug nuts. 10/13 I called and advised of damage and was told new lug nuts would be ordered and I would receive a call when they arrived. 10/14���received a.m. call that lug nuts had arrived and at my convenience they would be changed out. I traveled to Paris and arrived prior to noon on 10/14, received change out and work was completed as promised. Excellent staff.
Sales associate Mark Ritchey was kind, friendly, and very helpful in the whole purchase experience. Definitely didn���t feel any pressure at all. Also finance manager JT was good, honest, and helped me choose the right finance options for my needs. Would definitely recommend
aaron ,our salesman did a great job helping us.everyone we dealt with was very nice and helpful.we give aaron a #10 for the work he did.this dealership was more helpful than any dealership we have been to this past year. thank you billy foote
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